TBTotal.Health does not bill insurance directly, but hormone therapy patients may choose a 12-month membership plan at $89/month and request documentation for labs and prescriptions to submit to insurance for possible reimbursement.
That is the simple answer.
The full answer matters because people ask this question all the time.
Healthcare pricing can be confusing. Insurance can be confusing. Telemedicine can be confusing. And when someone is already dealing with fatigue, poor sleep, mood changes, weight shifts, low libido, or hormone symptoms, the last thing they want is to hunt through a website trying to understand what is covered.
At TBTotal.Health, hormone therapy is an out-of-pocket telemedicine program. The membership option is designed to make ongoing care more consistent while providing patients with documentation they can submit to their insurance provider for possible reimbursement.
Does TBTotal.Health bill insurance directly?
No. TBTotal.Health does not bill insurance companies directly.
Patients are responsible for payment and for submitting any documentation to their own insurance provider if they want to seek possible reimbursement.
This is important because submitting documentation does not guarantee reimbursement. Eligibility depends on your individual insurance plan, benefits, deductible, policy rules, and insurer requirements.
What is the TBTotal.Health hormone therapy membership?
The hormone therapy membership is a 12-month telemedicine subscription plan priced at $89/month.
It is designed for patients who want ongoing support for online hormone therapy.
The membership may include:
• Telemedicine hormone therapy support
• Ongoing virtual consultations
• Personalized provider guidance
• Follow-up care
• Documentation for labs and prescriptions upon request
• Support for patients who want to submit to insurance for possible reimbursement
This membership is specifically focused on hormone therapy.
It is not meant to apply to every service on the TBTotal.Health website.
What does “out-of-pocket” mean?
Out-of-pocket means you pay TBTotal.Health directly for your care instead of TBTotal.Health billing your insurance company.
Some patients prefer this because it can make the process clearer and more direct. Others may still want to submit documentation to their insurance company afterward to see whether any part of their labs or prescriptions qualifies for reimbursement.
That reimbursement decision is made by the insurance company, not TBTotal.Health.
Can I submit labs and prescriptions to insurance?
Yes, upon request, TBTotal.Health can provide documentation related to labs and prescriptions so hormone therapy patients may submit them to their insurance provider for possible reimbursement.
However, there are a few important details:
• TBTotal.Health does not submit claims for you
• TBTotal.Health does not bill insurance directly
• Reimbursement is not guaranteed
• Your insurance plan decides what may be eligible
• Any co-pays, deductibles, or out-of-pocket costs are your responsibility
• Documentation support applies to the hormone therapy membership
This is meant to support patients, not promise coverage.
Is the insurance reimbursement option available for peptides or GLP-1 weight loss?
No. The hormone therapy membership and insurance documentation language should be understood as hormone therapy specific.
Peptides, GLP-1 weight loss programs, NAD therapy, sexual wellness, and other services may not follow the same membership or reimbursement structure.
If you are unsure which service applies, ask during your consultation or contact the TBTotal.Health team before getting started.
Why is this information important?
Many patients want to know the answer to “Do you take insurance?” before they ever book a consultation.
That is understandable.
But the answer is not simply yes or no.
The better answer is:
TBTotal.Health does not bill insurance directly. For hormone therapy patients, there is a 12-month membership plan at $89/month, and documentation for labs and prescriptions may be provided upon request so patients can submit to insurance for possible reimbursement.
That gives patients a clearer path without creating false expectations.
Why choose a membership model for hormone therapy?
Hormone therapy is not usually a one-time conversation.
Symptoms change. Labs may need review. Medication may need adjustment. Your body may respond differently over time. Follow-up matters.
A membership model can help ensure consistency by giving patients access to ongoing telemedicine care rather than treating hormone therapy as a single transaction.
This is especially helpful for patients dealing with:
• Fatigue
• Poor sleep
• Brain fog
• Menopause symptoms
• Low testosterone symptoms
• Low libido
• Mood changes
• Weight shifts
• Ongoing hormone optimization
The goal is to create a care relationship, not just a prescription.
Who is the hormone therapy membership best for?
The membership may be a good fit if you:
• Want online hormone therapy from home
• Need ongoing provider support
• Prefer telemedicine consultations
• Want help monitoring symptoms over time
• May want documentation for possible insurance reimbursement
• Understand that TBTotal.Health does not bill insurance directly
• Are comfortable with a 12-month commitment
It may not be the right fit if you are looking for a one-time appointment, direct insurance billing, or coverage for non-hormone services.
FAQs About Insurance and Online Hormone Therapy
Does TBTotal.Health accept insurance?
TBTotal.Health does not directly bill insurance. Hormone therapy patients may request documentation for labs and prescriptions to submit to their insurance provider for possible reimbursement.
Is reimbursement guaranteed?
No. Reimbursement is not guaranteed. It depends on your individual insurance policy, benefits, deductible, and insurer rules.
What is the hormone therapy membership cost?
The hormone therapy subscription plan is $89/month with a 12-month commitment.
Does the membership include peptides or GLP-1 weight loss?
No. The membership and insurance documentation information applies to hormone therapy. Peptides, GLP-1 weight loss, NAD therapy, sexual wellness, and other services may have different pricing and eligibility.
Can TBTotal.Health submit my insurance claim for me?
No. Patients are responsible for submitting any documentation to their own insurance provider.
Why does TBTotal.Health use an out-of-pocket model?
The out-of-pocket model allows TBTotal.Health to provide telemedicine hormone care without direct insurance billing delays. Patients who want to seek reimbursement may request documentation when available.
The bottom line
TBTotal.Health does not bill insurance directly.
For online hormone therapy patients, there is a 12-month membership plan at $89/month. Patients may request documentation for labs and prescriptions to submit to insurance for possible reimbursement, but eligibility depends on each individual insurance policy.
If insurance questions have been holding you back, the next step is to learn whether the hormone therapy membership fits your needs.
Ready to learn more?
Schedule a virtual consultation with TBTotal.Health today.
Important Note
TBTotal.Health is an out-of-pocket telemedicine program and does not bill insurance directly. Reimbursement is not guaranteed and depends on each patient’s individual insurance policy. The $89/month, 12-month membership plan applies to hormone therapy only.
